Managing Your Subscription, Billing & Credits

You can manage your subscription, billing cycle and credits directly from your Subscription & Billing section inside your profile.

Here is everything you need to know.

How to Pause Your Subscription

You can pause your subscription at any time.

1. Go to your profile and open “Subscription & Billing.”

2. Select “Manage Plan”

3. Select “Pause or cancel subscription.”

Before confirming, PublishFlow asks you briefly why you are pausing. Pick a reason, then the confirm button becomes active. You also get a confirmation email with a link, so you can end the pause early whenever you like.

Each pause lasts for one full billing cycle (e.g. one month). After that, your subscription will automatically resume.

Can You Still Use PublishFlow While Paused?

Yes. You keep full access to your account and your content, and you can keep working on every book you have already created, with all the features you normally have. The only thing you cannot do while paused is create a new book.

Which Tools Can Still Be Used While Paused?

All the ones you use on a book you have already started: the writing, the assistants, the Fact-Check, Developmental Editing and Proofreading, the Inline Editing Tool, formatting and export. On Pro you can also keep using the Visuals Tools and spend your remaining Visual Credits.

Only starting something new waits until your subscription is active again: The New Book dialog and the Niche & Positioning Tool stay locked during the pause.

How Often Can You Pause?

Each pause lasts for one billing cycle. After a pause, you must complete at least one full active billing cycle before pausing again. You can repeat this process as often as needed.

What Happens to Your Credits During a Pause?

• You can spend your existing Visual Credits as usual
• Your Book Credits stay in your account, but you cannot start a new book with them while paused
• Credits do not expire
• No new monthly credits are added while you are paused

As soon as your subscription is active again, you can use your Book Credits for new books as usual.

Can You Use Extra Book Credits While Paused?

No. Book Credits are used to create new books and that is not possible while your subscription is paused. Your Book Credits stay in your account and you can use them again as soon as your subscription is active.

How to Upgrade Your Plan

You can upgrade from Base to Pro at any time inside your profile.

1. Go to Subscription & Billing

2. Select "Manage Plan" or choose your preferred upgrade directly.

How to Downgrade Your Plan

You can switch from Pro to Base inside your profile.

1. Go to Subscription & Billing 

2. Select "Manage Plan"

3. Select “Pause or cancel subscription”

4. Choose your downgrade option.

Your Pro features will remain active until the end of your current billing cycle. After that, your plan will automatically switch to Base.

I Scheduled My Subscription for Cancellation but Would Like to Keep It

If you've scheduled your subscription for cancellation but would like to continue using PublishFlow, simply:

1. Go to your Profile.
2. Open Manage Subscription.
3. Select Keep Subscription Renewing.

This will cancel the scheduled cancellation and your subscription will continue renewing on its normal billing date.

I Scheduled My Subscription for Cancellation but Would Like to Pause Instead

If you've already scheduled your subscription for cancellation but would prefer to pause it instead, you'll first need to reactivate your subscription:

1. Go to your Profile.
2. Open Manage Subscription.
3. Select Keep Subscription Renewing.

Once the cancellation has been removed:

4. Open Manage Subscription again.
5. Select Pause Subscription.

Your subscription will then be paused for one billing cycle according to the standard pause policy.

Which Actions in Visuals Require Credits?

In general, every generation, edit or refinement inside the Visuals Tool uses credits.
This includes:

• Generating covers or variations
• Creating back covers
• Generating A+ Content
• Generating FB Ad Creatives
• Generating Video Ads
• Using Magic Studio for edits

There is also a credit table inside the Visuals Tool that shows the cost per action, so you can always see the exact credit cost before you confirm any action. Just hover over the question mark icon next to your “remaining credits.”

Do Discounts Apply to Credits?

No.
Discounts only apply to your subscription plan. Credits are not discounted.

Will You Lose Your Discount If You Pause?

No.
Your discount remains active even if you pause your subscription.

Is the Founder Discount Still Available?

No.
The Founder Discount is no longer active.

Can I Change My Plan Before or After a Pause?

We recommend changing your subscription plan while your subscription is active, not during a paused billing cycle.

Changing plans during a pause generally isn't necessary and depending on the plan you switch to (Base or Pro, Monthly or Yearly), your subscription cycle may change.
For the smoothest experience, wait until your subscription is active again, then change your plan from the Subscription & Billing section in your profile.

Updated on: 08/09/2026